Trainer Profile

HAJA ZAFARULLAH S/O A P KADER MAIDEEN

Qualification(s):

Diploma In Business Administration
Advanced Certificate in Training and Assessment (ACTA)

Institute(s):

Association of Business Executives (UK)

HAJA ZAFARULLAH S/O A P KADER MAIDEEN trains in the following courses

Service Leadership Level 1 (SFw) (Synchronous e-learning)

This skill describes the ability to apply the knowledge and skills in demonstrating the organization’s service vision, and recognizing the role that one plays in contributing to the service v

Service Planning and Implementation Level 1 (SFw) (Synchronous e-learning)

This skill describes the ability to apply the knowledge and skills for service planning and implementation with the mindset to go the extra mile in providing excellent service. It involves demonstr

Service Excellence Level 1 (SFw)

This skill describes the ability to apply the knowledge to go the extra mile in providing excellent service, which involves recognising a diverse range of customers and their needs and expectations

Empowering Self Through Effective Problem-Solving Skills

This programme aims to enable learners to develop effective problem-solving skills in order for them to identify and solve work place issues by coming up with solutions and implementing corrective

Developing Sense Making Skills for Success

This programme aims to enable learners to develop their sense making skills in order for them to be able to collect, analyse and interpret information and data to conclude and/or make decisions.

Empowering Self with Creative Thinking Skills

This programme aims to enable learners to develop their creative thinking skills in order for them to be able to find creative ideas and solutions to real workplace situations.
Learners will c

Developing Interpersonal Communication Skills for Success

This programme aims to enable learners to convey and exchange thoughts, ideas and information effectively through various mediums and approaches.
Learners will communicate with others to share

Mastering the Art of Collaboration at the Workplace

This programme aims to enable learners to manage relationships and work collaboratively and effectively with others to achieve goals. Learners will contribute to a positive and cooperative working