Course Detail
Developing Interpersonal Communication Skills for Success
Course Reference Number: TGS-2022017345
About the course
This programme aims to enable learners to convey and exchange thoughts, ideas and information effectively through various mediums and approaches. Learners will communicate with others to share information, respond to general inquiries and obtain specific information.
Objectives
At the end of the course, learners will be able to:
- Define and construct messages based on desired outcomes
- Identify appropriate communication channels and processing techniques based on information processing techniques
- Identify types of communication channels and tools to convey both public and confidential information
- Select appropriate verbal and non-verbal communication techniques to convey and receive information across communication channels
- Present ideas concisely and clearly with appropriate use of vocabulary
- Apply listening techniques and EQ to engage and understand the audience
- Apply questioning techniques to clarify information received
Mode of Delivery
Face to Face or Synchronous (Online)
Learning outcomes
Participants will learn how to:
- Define desired outcomes for the exchange of information
- Identify appropriate communication channels to convey information
- Use information processing techniques - Identify types of communication channels and tools
- Apply information confidentiality and disclosure considerations - Implement verbal and non-verbal communication techniques
- Present ideas using concise and clear language - Use a range of technical and non-technical vocabulary and writing techniques
- Deploy listening techniques to engage with and understand the audience
- Identify emotional intelligence dimensions
- Ask questions using right techniques to seek clarity when receiving information
Assessment
Written Assessment
Case study - 8 Questions
Short answer questions - 8 Questions
Who should attend
New Entrants to the Workforce - Individuals beginning their careers and seeking foundational skills PMETs Aiming for Career Success - Professionals, Managers, Executives, and Technicians striving to enhance their career performance Individuals Aspiring to Build Their Personal Brand - Those looking to develop a strong and distinctive career identity Professionals Undergoing Career Transition or Job Change - Professionals navigating shifts in their career paths or exploring new job opportunities
Minimum entry requirements
No formal qualification—Participants should be able to converse, read, and write in English at the Employability Skills Workforce Skills Qualification (ES WSQ) and/ or Workplace Literacy (WPL) Level 4 proficiency level.
Duration
Total 14 Hours
- Delivery - 12.5 hours
- Assessment - 1.5 hours
Course Fee
Full course fee before SSG funding
$381.50 (Incl. of 9% GST)
Registration Fee
A Registration Fee of $10.90 (Incl. of 9% GST) will be collected upon course registration, and It is non-refundable.
* In the event of any class cancellation by Eduquest, the Registration fee will be refunded
Miscellaneous Fees (Incl. of 9% GST)
Admin Fee for Absent and Reschedule: $32.70
Admin Fee for Make-up Session for Partial Absent, Appeal & Re-assessment: $54.50
Miscellaneous Fees refer to any non-compulsory fees which the trainees pay only when applicable. Such fees are normally collected by Eduquest when the need arises.
Fees indicated are per pax and not per proforma invoice or invoice.
|
Nett Fee after SSG’s Course Fee Funding Funding Validity Period: 5 Dec 2022 to 25 Sep 2025 |
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| Type | Category of Individuals | ||
| Singapore Citizens, Singapore Permanent Residents and Long Term Visit Pass Plus (LTVP+) holders | Employer-sponsored and self-sponsored Singapore Citizens aged 40 years old and above | SME-sponsored local employees (i.e Singapore Citizens and Singapore Permanent Residents) | |
| Funding Source | |||
|
SkillsFuture Funding (Baseline)
Up to 50% of Course Fees |
SkillsFuture Mid- Career Enhanced Subsidy
Up to 70% of Course Fees |
SkillsFuture Enhanced Training Support for SMEs
Up to 70% of Course Fees |
|
| Course Fee | $350.00 | $350.00 | $350.00 |
| SkillsFuture Funding | $175.00 | $245.00 | $245.00 |
| Nett Fee Payable (Before GST) | $175.00 | $105.00 | $105.00 |
| GST (9% x $350.00) | $31.50 | $31.50 | $31.50 |
| Final Amount Payable (Incl. of 9% GST) | $206.50 | $136.50 | $136.50 |
(For Local Employers) More about SFEC https://www.skillsfuture.gov.sg/sfec
* Self-sponsored individuals must be at least 21 years old.
#Absentee payroll support in addition to course fee funding available for employer-sponsored candidates.
*Terms and conditions applies to all types of SSG fundings.More details at www.tpgateway.gov.sg
Schedule
2nd to 3rd Jan 2025
REX House (Near Little India MRT)
25th to 26th Feb 2025
REX House (Near Little India MRT)
Course Fee
$381.50 (Incl. of 9% GST)
Full course fee before SSG funding
This Course Includes:
Duration: 2 Day(s) (14 Hrs)
Language: English
