Course Detail

Empowering Self Through Effective Problem-Solving Skills

Course Reference Number: TGS-2022017158

Overview
Course Details
Course Fee

About the course

This programme aims to enable learners to develop effective problem-solving skills in order for them to identify and solve work place issues by coming up with solutions and implementing corrective actions. Learners will use tools, techniques and processes to identify problems and implement guidelines and procedures to solve problems and test solutions.

Objectives

At the end of the course, learners will be able to:

Apply suitable problem identification techniques to identify problems at the workplace
Apply questioning techniques to clarify and define problems
Identify decisions to be made and suggest potential corrective actions
Implement potential solutions and report issues that occur
Evaluate effectiveness of solutions using impact measurement techniques

Mode of Delivery

Face to Face or Synchronous (Online).

Learning outcomes

Participants will learn how to:

Use various problem identification techniques
Identify common problems or issues at the workplace and its impact
Clarify and define problems using questioning techniques
Use problem solving procedures, tools and processes to come up with solutions
Identify corrective actions and use them
Test ideas and potential solutions using experimentation techniques
Measure effectiveness of solutions

Assessment

Written Assessment

Case study - 7 Questions
Short answer questions -10 Questions

Who should attend

New Entrants to the Workforce - Individuals beginning their careers and seeking foundational skills PMETs Aiming for Career Success - Professionals, Managers, Executives, and Technicians striving to enhance their career performance Individuals Aspiring to Build Their Personal Brand - Those looking to develop a strong and distinctive career identity Professionals Undergoing Career Transition or Job Change - Professionals navigating shifts in their career paths or exploring new job opportunities

Minimum entry requirements

No formal qualification—Participants should be able to converse, read, and write in English at the Employability Skills Workforce Skills Qualification (ES WSQ) and/ or Workplace Literacy (WPL) Level 4 proficiency level.

Duration

Total 14 Hours (2 days)

- Delivery - 12.5 hours

- Assessment - 1.5 hours

Course Fee

Full course fee before SSG funding
$381.50 (Incl. of 9% GST)

Registration Fee

A Registration Fee of $10.90 (Incl. of 9% GST) will be collected upon course registration, and It is non-refundable.
* In the event of any class cancellation by Eduquest, the Registration fee will be refunded

Miscellaneous Fees (Incl. of 9% GST)

Admin Fee for Absent and Reschedule: $32.70

Admin Fee for Make-up Session for Partial Absent, Appeal & Re-assessment: $54.50

Miscellaneous Fees refer to any non-compulsory fees which the trainees pay only when applicable. Such fees are normally collected by Eduquest when the need arises.

Fees indicated are per pax and not per proforma invoice or invoice.

Nett Fee after SSG’s Course Fee Funding Funding Validity Period: 23 Nov 2022 to 25 Sep 2025
Type	Category of Individuals
	Singapore Citizens, Singapore Permanent Residents and Long Term Visit Pass Plus (LTVP+) holders	Employer-sponsored and self-sponsored Singapore Citizens aged 40 years old and above	SME-sponsored local employees (i.e Singapore Citizens and Singapore Permanent Residents)
	Funding Source
	SkillsFuture Funding (Baseline) Up to 50% of Course Fees	SkillsFuture Mid- Career Enhanced Subsidy Up to 70% of Course Fees	SkillsFuture Enhanced Training Support for SMEs Up to 70% of Course Fees
Course Fee	$350.00	$350.00	$350.00
SkillsFuture Funding	$175.00	$245.00	$245.00
Nett Fee Payable (Before GST)	$175.00	$105.00	$105.00
GST (9% x $350.00)	$31.50	$31.50	$31.50
Final Amount Payable (Incl. of 9% GST)	$206.50	$136.50	$136.50

(For Local Employers) More about SFEC https://www.skillsfuture.gov.sg/sfec

* Self-sponsored individuals must be at least 21 years old.

#Absentee payroll support in addition to course fee funding available for employer-sponsored candidates.
*Terms and conditions applies to all types of SSG fundings.More details at www.tpgateway.gov.sg