Frequently Asked Questions    

Those who handle and prepare food and beverages in SFA-licensed establishments include Kitchen Managers, Supervisors, Chefs, Sous Chefs, Cooks, Kitchen Assistants, and Food Stall Assistants, as well as other food and beverage handlers.

• Register online on our website https://www.eduquest.sg/schedules/home, Choose the course and the date you want to apply for.
• You will receive an acknowledgement upon successful online registration followed by course confirmation at least 3 days before the course commencement date.

Refer to the course fee table: https://www.eduquest.sg/courses/course/wsq-food-hygiene-course

Qualified trainees aged 21 and above may apply for subsidies from SSG. Singaporeans who wish to reskill or upskill themselves to join the food industry may also use their SkillsFuture credits (Anyone 25 years and above) to offset the balance amount after subsidy to cover the course fees. SSG funding is not applicable for foreigners/passport holders and thus required to pay the full course fee

Food Safety Course is a 1 Day Course (7.5 hrs)

Please refer SFA to know the procedure for applying Food Shop License.

https://www.gobusiness.gov.sg/licensing-faqs/food-shop-licence/

• Food Safety Course Level 1 is available in English, Chinese, Tamil translation & Malay translation. Candidates need to be Proficient in 1 of the 4 languages available to take the course.
• For other languages, you can reach us at 6338 7151 or through our Contact Us - Form

Food Safety Course Level 1 is valid for 5 years from the year the course is taken.

Food Safety Course Level 1 is valid for 5 years from the year the course is taken. Upon Completion of 5 years you can renew the certificate taking Food Safety Course Level1 (Refresher) which is valid for 10 years .

Anyone 13 years and above can take Food Safety Course Level 1

We do have a virtual /online class schedule for Food Safety Course Level 1. Refer to https://www.eduquest.sg/schedules/home, choose your course as Food Safety Course Level 1 synchronous e-learning, preferred language and training location as a virtual classroom.

Please refer: https://www.eduquest.sg/courses/course/wsq-food-hygiene-course

• You can reach us at 6338 7151 or through our Contact Us - Form
• Mondays to Saturdays 9:00am – 6:00pm. (Sunday & Public Holiday: Closed)

The employees who are already working in Retail and Non Retail Food establishments should take WSQ Food Safety Course Level 2 (FSCL2) to upskill their knowledge, as they will receive additional training on conducting food safety checks at their Specific work areas.

WSQ Food Safety Course Level 2 (FSCL2) certificate is valid for 10 years.

• Yes, however, the subsidy for this course is for the first enrolment only.
• Subsequently, learners will have to take the WSQ Food Safety Course Level 1 (FSCL1) Refresher to tap on the subsidy after 10 years.

Yes.

No. As the WSQ Food Safety Course Level 1 (FSCL1) covers the important foundation of food safety and hygiene policies and procedures, only WSQ Food Safety Course Level 1 (FSCL1) can be used for application of license.

WSQ Food Safety Course Level 2 builds on the foundation of WSQ Food Safety Course Level 1 to drive a deeper understanding and greater application of food safety principles. Food handlers who are interested in upskilling can attend WSQ Food Safety Course Level 2, which will equip them with the know-how on conducting food safety checks in personal hygiene, goods receiving, food storage and food handling.

Yes, as the course will prepare existing staff to eventually qualify as Food Hygiene Officers upon completion of the WSQ Food Safety Course Level 3 (FSCL3).

If Food Safety Course Level 2 expires , it is up to the company or individual to attend WSQ Food Safety Course Level 1 (FSCL1) Refresher for renewal.

WSQ Food Safety Course Level 1 (FSCL1) covers the basic food safety principles for food handlers. As these food handlers level up and take on greater responsibilities in the kitchen, they can upskill by taking up WSQ Food Safety Course Level 2 (FSCL2), which will equip them with the know-how to conduct food safety checks in their workplace.

Yes ,SSG funding is available for WSQ Food Safety Course Level 2 (FSCL2).

Yes you can use Skillsfuture Credit to offset the balance amount after SSG funding.

WSQ Food Safety Course Level 2 (FSCL2) is conducted only at the Rex House, 73 Bukit Timah Road right now.

It’s a one day course (7.5hrs) inclusive of 1.5 hours assessment which comprises Practical Performance and Multiple Choice Questions (MCQ).

Please refer: https://www.eduquest.sg/courses/course/food-safety-course-level-2

Participants should be able to read and write in the English Language.

Yes we are offering WSQ Food Safety Level 3 (FSCL3) course as well as part of the SFA training framework.

Learners will learn about food safety practices and regulatory requirements, pre-requisite programmes implemented in food establishments, methods used to conduct food safety and hygiene inspection/check, food safety and hygiene lapses and corrective actions, and concepts and principles of Hazard Analysis and CriticalControl Points (HACCP) and Food Safety Management System (FSMS) and be able to apply them at the workplace.

The staff who have passed the WSQ Conduct Food and Beverage Hygiene Audit Course or have been previously trained under the FHO course conducted by Singapore Environment Institute (SEI) will continue to be recognised by SFA.

A certified FHO will not need to attend the Food Safety Course Level 1 (FSC L1) if he/she decides to work as a food handler.

Food Safety Course Level 3 is valid for 5 years, however, the FHO will need to attend FSC L1 (Refresher) at the 5-year mark from the date he/she passes the Food Safety Course Level 3 if his/her course of work involves food handling.

The second and subsequent FSC L1 (Refresher) courses must be taken every 10th year from the last FSC L1 (Refresher) course pass date, if the FHO continues to work as a food handler.

The WSQ Food Safety Course Level 3 is conducted at

• City Campus - 73 Bukit Timah Road, #02-00 (Near Little India MRT Exit A),
• West Campus - Vision Exchange, 2 Venture Drive, #09-14 (Near Jurong East MRT Exit B - Private Bus Pickup Point)

This is a 3 Days course

Please refer: https://www.eduquest.sg/courses/course/food-safety-course-level-3

Yes, SSG funding is available for Food Safety Course Level 3.

• Yes, you can use Skillsfuture Credit to offset the balance amount after SSG funding.
• To know more information about Skillsfuture Credit: https://www.skillsfuture.gov.sg/initiatives/mid-career/credit

• GCE N Level pass in English (Grade 1 to 5) or equivalent, or
• ES WSQ Workplace Literacy (WPL) Level 4 and above
• Participants who do not meet the above requirements will be required to go through a short interview.

UTAP funding can be claimed after completion of course.

The PWM will apply to full-time and part-time resident (i.e. Singapore Citizens and Permanent Residents) FS employees on a contract of service, working in
a premise that has a SFA Food Retail or Food Processing (Central Kitchen) licence, and employed by a firm that hires foreign workers on mainstream work passes (i.e. Work Permit, S Pass, Employment Pass).

https://www.mom.gov.sg/-/media/mom/documents/employment-practices/pwm/tcf-recommendations-fs.pdf

Yes it is MANDATORY. Employers must ensure that their Singapore citizen and PR food services workers meet the food services PWM training requirements of attaining at least 2 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules. This is with the exception of the highest job roles of Senior Cook and Manager, for which the Tripartite Cluster for Food Services (TCF) recommends that training as per the recommended WSQ module list is encouraged, so as to give employers the flexibility to train these employees in senior positions according to their own business needs.

https://www.eduquest.sg/article/progressive_wage_model

• Food Services: https://www.mom.gov.sg/employment-practices/progressive-wage-model/food-services-sector
• Retail Services: https://www.mom.gov.sg/employment-practices/progressive-wage-model/retail-sector
• Occupational PWs for administrators and drivers: https://www.mom.gov.sg/employment-practices/progressive-wage-model/occupational-pws-for-administrators-and-drivers
• For Other Sectors, Refer to the below link: https://www.mom.gov.sg/employment-practices/progressive-wage-model

• For the job roles of senior cook, manager and director, training as per the list of approved WSQ training modules is encouraged but not mandatory. Employers have the flexibility to train employees in senior positions according to their own business needs.
• Employers must ensure that their Singapore citizen and PR admin staff and drivers meet the Occupational Progressive Wages (OPW) training requirements of attaining at least 1 Workforce Skills Qualification (WSQ) Statement of Attainment, with no restriction on which WSQ course can be taken.

Employers will have one year from the implementation date of 1 March 2023 (i.e. up to end-February 2024) PWM (Food Services) to ensure that their workers meet the training requirements. 3 After the “run-in” period, should there be any non-compliance, MOM will advise employers on the appropriate rectification actions to take within a reasonable timeframe, failing which suspension of Work Pass privileges (such that employers will not be able to apply for new or renew existing Work Passes) may be imposed

No. If the employees are already paid above the PWM wage requirement, then the wages doesn't have to be increased, but employers are expected to adhere to the Progressive Wage Model (PWM) training requirements for all resident workers covered under PWM https://www.mom.gov.sg/-/media/mom/documents/employment-practices/pwm/tcf-recommendations-fs.pdf

At least 2 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.

Yes, The government will co-fund the wages in the form of Progressive Wage Credit Scheme. https://www.iras.gov.sg/schemes/disbursement-schemes/progressive-wage-credit-scheme

Please refer to the FAQ https://www.iras.gov.sg/schemes/disbursement-schemes/progressive-wage-credit-scheme

Yes, we do provide one-day courses as well. Please check the link: https://www.eduquest.sg/article/progressive_wage_model

All of our trainers possess extensive industry experience. They have worked in various sectors and are dedicated to sharing their expertise and knowledge to equip learners equipping learners with valuable tips, tricks, and in-depth knowledge to excel as professionals.

• Coffee Course - Completing barista training opens up a range of appealing career opportunities within the coffee and hospitality industry.
• Culinary Courses - Few examples of the diverse career opportunities that culinary courses can open up. The food and hospitality industry is vast, and with the right training, passion, and dedication, individuals can find fulfilling careers that align with their culinary talents and interests.
• Baking Courses - Baking courses provide a solid foundation for entering the world of baking and pastry arts, enabling individuals to pursue careers that cater to their creative and culinary passions.

Provide Specialty Coffee Service

• Career Opportunities: Individual of the course can explore various career paths within the coffee industry, including becoming baristas, coffee roasters, café managers, coffee consultants, and even entrepreneurs starting their own coffee-related businesses.
• Employment Prospects: Completing a specialty coffee service course enhances an individual's resume and makes them more competitive in a job market where expertise and proficiency in coffee preparation are highly valued.
• Culinary Courses: Few examples of the diverse career opportunities that culinary courses can open up. The food and hospitality industry is vast, and with the right training, passion, and dedication, individuals can find fulfilling careers that align with their culinary talents and interests.
• Chef or Cook: From line cooks to executive chefs, culinary courses prepare individuals for various roles in professional kitchens. They learn food preparation techniques, menu planning, kitchen management, and the art of creating exquisite dishes.
• Sous Chef: A sous chef assists the head chef in running the kitchen, supervising staff, and ensuring the smooth flow of operations. This role involves managing inventory, food quality, and coordinating kitchen activities.
• Pastry Chef or Baker: Specializing in baking and pastry arts, individuals can become skilled in creating a wide range of baked goods, pastries, and desserts. They may work in bakeries, patisseries, or even start their own businesses.
• Caterer: Culinary graduates can venture into catering services, preparing and serving food for events such as weddings, corporate gatherings, and parties. This role requires creativity, organization, and the ability to manage large-scale food production.
• Restaurant Manager: Beyond the kitchen, culinary courses provide insights into restaurant operations, customer service, and business management. Graduates can pursue roles as restaurant managers, overseeing day-to-day activities and ensuring a smooth dining experience.
• Food Stylist: Food stylists work in advertising, media, and the culinary industry, arranging food for photography or film. They use their artistic and culinary skills to make food visually appealing for various media platforms.
• Food Writer or Critic: Culinary courses can lead to careers in food journalism, where individuals write articles, reviews, and features about food, restaurants, recipes, and culinary trends.
• Food Entrepreneur: Armed with culinary expertise, graduates can start their own food-related businesses, such as cafes, food trucks, catering companies, or specialty food product ventures.
• Private Chef: Culinary graduates can become personal chefs for individuals, families, or private events. This role offers a more personalized culinary experience and the opportunity to showcase creativity.
• Food Educator or Instructor: Some culinary graduates become cooking instructors, teaching cooking classes, workshops, and culinary education programs to individuals, groups, or even in formal educational settings.
• Baking Courses: Baking courses provide a solid foundation for entering the world of baking and pastry arts, enabling individuals to pursue careers that cater to their creative and culinary passions.
• Pastry Chef or Baker: Specializing in baking and pastry arts, individuals can become skilled in creating a wide range of baked goods, pastries, and desserts. They may work in bakeries, patisseries, or even start their own businesses.
• Baker: Bakers focus on producing bread, rolls, cakes, and other baked goods. They can work in commercial bakeries, specialty bakeries, supermarkets, and other food service establishments.
• Bakery Owner: With the knowledge gained from baking courses, individuals can open their own bakeries or patisseries, offering a variety of baked goods to the local community.
• Bakery Manager: Bakery managers oversee bakery operations, including staff management, inventory control, production scheduling, and maintaining quality standards.
• Food Stylist: Food stylists with baking skills specialize in creating visually appealing baked goods for photography, film, and media presentations.
• Baking Instructor: Baking courses can lead to opportunities as baking instructors, teaching aspiring bakers, hobbyists, and enthusiasts various baking techniques and recipes.
• Baking Blogger/Influencer: Those with a passion for baking can create blogs, social media accounts, and online platforms to share their baking journey, recipes, and tips.
• Food Writer: Baking enthusiasts can pursue careers as food writers, contributing articles, recipes, and reviews related to baked goods and the baking industry.
  
  

Coffee :

• Day 1: a) History of Coffee b) Beans to Cup c) Coffee Brewing d) Milk Frothing e) Assessment (30mins)
• Day 2 : a) Hands on b) Espresso extraction c) Milk Frothing d) Prepare and Serve Cappuccino and Latte
• Day 3 : a) Latte Art Exposure b) Maintenance & assessment c) Practice Session d) Practical , Oral and Assessment

Many courses have attendance requirements, so missing a day may affect your ability to complete the course. Eduquest may allow makeup sessions at an additional cost, https://www.eduquest.sg/aboutus/withdraw_policies

This course is suitable for individuals of all skill levels, from beginners to those with some baking experience.

The course curriculum usually covers a variety of baking techniques and recipes, including bread, pastries, and desserts.

Individuals: Equip yourself with CCS to remain employable and acquire technical skills required to perform in job roles and adapt to changes and seize career development opportunities.

Employers: Build technical and CCS skills among your employees so that your organisation remains nimble and agile. Reskill and upskill your employees for business transformation.

Employer demand for Critical Core Skills (CCS) as these skills are essential for supporting business transformation Individual Critical Core Skills is important to be future ready and adaptive.

Course will have practical exercises and real-world examples that allow individual to practice and apply skills in various contexts at workplace and personal Level.

You can enroll online by filling out the registration form and following the specified payment process from the link below: https://www.eduquest.sg/register/home/EQC014632023

• Singapore Citizens, Singapore Permanent Residents and Long Term Visit Pass Plus (LTVP+) holders - UP TO 50%
• Employer-sponsored and self-sponsored Singapore Citizens aged 40 years old and above - UP TO 70%
• SME-sponsored local employees (i.e. Singapore Citizens and Singapore Permanent Residents) - UP TO 70%

USE SKILLSFUTURE CREDIT TO OFFSET THE BALANCE
ELIGIBLE EMPLOYERS CAN AVAIL SFEC UP TO 90%

Please follow the link for the course fee: https://www.eduquest.sg/courses/critical-core-skills-academy/

Please refer to the link for refund policy https://www.eduquest.sg/aboutus/withdraw_policies

SFDW - Introduced in 2017, SFDW is a foundational training programme that aims to equip Singapore adults (including those returning to the workforce) with the relevant mindset and digital literacy skills for work needed in the current and future economy.

In SFDW 2.0, the topics will be refreshed to include emerging skills under the Digital Economy, to allow individuals to stay relevant, keep pace with industry and workplace needs. The SkillsFuture for Digital Workplace 2.0 (SDFW 2.0), is a training programme that focuses on four key areas: automation, cybersecurity risk, data analytics, and in-demand digital tools.
It aims to help Singaporeans and enterprises be better prepared for the rapidly evolving digital economy.

• Part A: Develop and deliver skills-based SFDW training programme for the general workforce across sectors (i.e. generic syllabus) which will
  cover the 4 key areas namely data analytics, automation, cybersecurityrisk, and in-demand digital tools; and
• Part B: Develop and deliver skills-based contextualised SFDW training programme in at least 3 of the target sector(s) namely (i) Built
  Environment, (ii) Food Services, (iii) Manufacturing, (iv) Retail, (v)Tourism (inclusive of Hotel and Accommodation Services), and (vi) Transportation, with sector contextualisation of the 4 key areas in Part A.

The SFDW 2.0 programme aims to equip Singaporean adults (including those planning to return to the workforce) with digital literacy skills to prepare them for the digital economy.

Individuals
Equip Singaporeans with emerging digital skills such as Artificial Intelligence, Data Analytics and Internet of Things.

Employers
Equip their employees with the right mind-set and skills for the digital economy.

Individuals (Return to work)
Equip Singaporean adults those planning to return to the workforce with digital skills

• Skillsfuture for Digital Workplace 2.0 (SFDW 2.0) (General) The General course covers generic and not industry-specific topics in the four key areas which can be applied to most digital working environments.
  In the other three courses (Food Service, Retail, and Tourism), there is added emphasis on the solutions and digital tools being adopted by businesses in the industries.
• Skillsfuture for Digital Workplace 2.0 (SFDW 2.0) (Food Services) Gain a deep understanding of the jobs and digital skills demanded in the food services Industry, along with the ability to navigate a technology-rich environment and ensure cybersecurity. Explore various digital applications and tools that are widely applicable in work settings, empowering you to excel in the Food Services industry.
• Skillsfuture for Digital Workplace 2.0 (SFDW 2.0) (Retail) Unleash Your Digital Potential - Enroll now in our Digital Skills for the Future course to succeed in today's digital Retail economy. Gain awareness of digital Retail jobs and required skills, work confidently in a technology-rich environment, and ensure cybersecurity. Discover digital applications and tools, harness the power of data, and achieve practical outcomes in the Retail Industry.
• Skillsfuture for Digital Workplace 2.0 (SFDW 2.0) (Tourism - including hotel and accommodation services) Enroll now in our Digital Skills for the Future course tailored for the hotel and accommodation industry. Gain awareness of digital jobs, excel in a technology-rich environment, and unlock revenue-boosting strategies.

• Despite Singapore’s large move towards technology, the local workforce will need to welcome technological changes to the workplace, and to take advantage of new opportunities in the future economy.
• Need to create a national training initiative to develop a digitally literate future-ready workforce in all fields who are confident, resilient, adaptable and attuned to a technology-rich environment to remain competitive and employable.

• Employer-sponsored and self-sponsored Singapore Citizens aged 40 years old and above - UP TO 90% Funding
• SME-sponsored local employees (i.e Singapore Citizens and Singapore Permanent Residents) - UP TO 90% Funding
• Singapore Citizens, Singapore Permanent Residents and Long Term Visit Pass Plus (LTVP+) holders - UP TO 70% Funding

Balance funding amount can be offset using SFC (SkillsFuture Credit )

For this course, it's essential to have access to a laptop in order to participate effectively.

It's national initiative so the funding is:

• Up to 70% of course fees
  Singaporeans, PRs and LTVP+ Holders
• Up to 90% of course fees:
  Singaporeans aged ≥ 40 years old
  (SkillsFuture Mid-career Enhanced Subsidy)

Yes, it's a SSG-funded course and you can offset the balance amount using Skillsfuture Credit.