Course Detail
Workplace Essentials Core Skills 2 (CCS Comm and SFA)
Course Overview
Get a Workplace Essentials Core Skills 2 Certificate upon completing 2 modules:
(1) Developing Interpersonal Communication Skills for Success
(2) Standard First Aid Course
Course Objectives
Developing Interpersonal Communication Skills for Success: Enable learners to convey and exchange thoughts, ideas and information effectively through various mediums and approaches. Learners will communicate with others to share information, respond to general inquiries and obtain specific information.
Standard First Aid: Provides the necessary skills in identifying, planning and managing an emergency situation at home, in school or an outdoor setting.
Learning Outcomes
By the end of this programme the learner will be able to
Developing Interpersonal Communication Skills for Success:
- Define desired outcomes for the exchange of information
- Identify appropriate communication channels to convey information
- Use information processing techniques - Identify types of communication channels and tools
- Apply information confidentiality and disclosure considerations - Implement verbal and non-verbal communication techniques
- Present ideas using concise and clear language - Use a range of technical and non-technical vocabulary and writing techniques
- Deploy listening techniques to engage with and understand the audience
- Identify emotional intelligence dimensions
- Ask questions using right techniques to seek clarity when receiving information
Standard First Aid:
- Be equipped to perform CPR & AED on adult victims and how to react to various emergency situations while maintaining self-confidence, composure, and assurance to others.
Delivery
Face to Face
Assessment
Developing Interpersonal Communication Skills for Success: Short Answer Questions and Case Study
Standard First Aid: Multiple Choice Questions and Practical Assessment
Who Should Attend
Developing Interpersonal Communication Skills for Success:
- New Entrants to the Workforce
- Individuals beginning their careers and seeking foundational skills PMETs Aiming for Career Success
- Professionals, Managers, Executives, and Technicians striving to enhance their career performance Individuals Aspiring to Build Their Personal Brand
- Those looking to develop a strong and distinctive career identity Professionals Undergoing Career Transition or Job Change
- Professionals navigating shifts in their career paths or exploring new job opportunities.
Standard First Aid:
- Primary, secondary and tertiary school staff
- Sports/Fitness Instructors, NROC registered coaches, life- guards, elder caregivers, staff working in office environments and members of the public.
Minimum Entry Requirement
Developing Interpersonal Communication Skills for Success:
No formal qualification—Participants should be able to converse, read, and write in English at the Employability Skills Workforce Skills Qualification (ES WSQ) and/ or Workplace Literacy (WPL) Level 4 proficiency level.
Duration
Developing Interpersonal Communication Skills for Success: 14 hours
Standard First Aid: 12 hours
Course Fee
$577.70 (Incl. of 9% GST)
Registration Fee
A Registration Fee of $10.90 (Incl. of 9% GST) will be collected upon course registration, and It is non-refundable.
* In the event of any class cancellation by Eduquest, the Registration fee will be refunded
Miscellaneous Fees (Incl. of 9% GST)
Admin Fee for Absent and Reschedule: $32.70
Admin Fee for Make-up Session for Partial Absent, Appeal & Re-assessment: $54.50
Miscellaneous Fees refer to any non-compulsory fees which the trainees pay only when applicable. Such fees are normally collected by Eduquest when the need arises.
Fees indicated are per pax and not per proforma invoice or invoice.
Schedule
Course Fee $577.70 (Incl. of 9% GST)
This Course Includes:
Duration: 3.25 Day(s) (26 Hrs)
Language: English
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