Course Detail
Interact and Serve Food and Beverage Customers
Course Objectives
Interact With and Serve Food and Beverage Customers competency-based training sets out knowledge and skill standards matching learning outcomes of participants. It also takes into account previous learning experiences through both formal and informal channels.
Mode of Delivery
Classroom Training
Assessment
Learning Outcomes
On completion of this unit, the learner will have knowledge and application skills in Interacting With and Serving Food and Beverage Guests and be able to apply them to the workplace.
This includes:
Preparing to interact with guests
Assisting guests with seating
Take food & beverage orders
Serving beverages
Picking-up food orders
Serving food
Presenting bills
Assisting guests with departure
Minimum Entry Requirement
Participants should have a minimum: - GCE N Level pass (Grade 1 to 5) in English or equivalent, or - ES WSQ Workplace Literacy (WPL) Level 4 and above - Participants who do not meet the above requirements will be required to go through a short interview.
Duration
3 Day(s) (22.58 Hrs)
Trainer : Learner Ratio
Course Fee
$654.00 (Incl. of 9% GST)
Registration Fee
A Registration Fee of $10.90 (Incl. of 9% GST) will be collected upon course registration, and It is non-refundable.
* In the event of any class cancellation by Eduquest, the Registration fee will be refunded
Miscellaneous Fees (Incl. of 9% GST)
Admin Fee for Absent and Reschedule: $32.70
Admin Fee for Make-up Session for Partial Absent, Appeal & Re-assessment: $54.50
Miscellaneous Fees refer to any non-compulsory fees which the trainees pay only when applicable. Such fees are normally collected by Eduquest when the need arises.
Fees indicated are per pax and not per proforma invoice or invoice.
Schedule
Course Fee $654.00 (Incl. of 9% GST)
This Course Includes:
Duration: 3 Day(s) (22.58 Hrs)
Language: English
Related Courses
Provide Quality Control for Service
To equip food and beverage service supervisors with the knowledge, comprehension and application skills in Providing Quality Control for Service
Prepare for Service (Mise En Place)
To equip food and beverage service staff with the knowledge and application skills in Prepare for Service (Mise en Place) and be able to apply them to the workplace.
Coordinate Food and Beverage Service
On completion of this unit, the learner will have knowledge and application skills in Co-ordinate Food and Beverage Service and be able to apply them to the workplace.
Maintain Food and Beverage Service Environments
This module is one of the pre-requisite training for every food & beverage service practitioner in order that they can perform their duties efficiently. It is linked to two different competency
Maintain Safe and Secure Working Environment
This course is only intended for the low wage workers in the PWM-Food Services Sector.
This course equips learners with the knowledge and skills to ensure workplace safety and health complia
